Contact
Need help with your story project?
We are here to help. Send us an email and we will automatically reply with a support ticket number so your request is tracked from the start.
Support: support@learnaboutme.co.za
Automatic ticket confirmation is sent by email. Attachments up to 10 MB are supported.
Email works best for billing questions, support issues, access problems, and general help choosing the right Learn About Me path.
Support and language details
Learn more about English and Afrikaans support experiences and how email support works.
What to include for faster help
If you are already part of a story project, include the storyteller's name, the email address used on the account, and a short summary of what is not working. If your question is about choosing the right format, tell us whether you are comparing a gift for one storyteller or a broader family contribution path.
Helpful next steps
If your question is really about choosing the right format, comparing plans, or seeing what the final keepsake can become, these pages will get you there faster.
Choose the gift path once you are ready
If support was not the main thing you needed, the next step is to choose the gift format and start from there.